Guidelines for Your Journey
We are honored that you are interested in joining us. Please review our terms and policies carefully before booking. These rules are subject to change at any time.
As a precondition for acceptance into any retreat, all prospective guests are required to pass Soltara's medical and psychological evaluation.
Soltara Healing Center reserves the right, in its sole and unfettered discretion, to decline a reservation request if an individual does not meet the screening criteria.
To confirm your retreat reservation, a minimum deposit of the total cost is due at the time of registration and must be paid electronically.
A maximum of one discount or promotional offering per registration is accepted, if applicable.
The remaining balance is due electronically, with a partial payment due in USD bills upon arrival at the Center.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For last-minute registrations made while in Costa Rica, the full remaining balance must be paid before the retreat begins.
If a guest leaves the Center before the end of their reserved stay, no full or partial refund will be granted.
Any transportation costs back to the city are the responsibility of the departing guest.
All deposits are non-refundable except when medical issues identified during the intake screening process make participation unsafe or inappropriate. In that case, a full refund will be issued.
In all other cases, while refunds are not available, your deposit may be transferred to a future retreat date or to another individual. However, the specifics of this transfer are dependent on the notice period given.
No-shows or cancellations within 48 hours of the retreat start date will incur the full retreat cost.
In case of unavoidable circumstances that prevent your attendance, your deposit may be transferred to a third party, such as a friend or family member, with the condition that a four-week notice is given, at no extra cost.
A deposit is required to confirm your reservation. This is payable electronically. The remaining balance is due on or before Day 1 of your retreat.
If a group or joint booking is made and one person is medically declined during the intake process, their deposit will be fully refunded. If the other guest chooses to cancel their own reservation as a result, their deposit will also be refunded; however, they will be responsible for the non-refundable 4% credit card processing fee, which is retained by the credit card company and not by Soltara. This only applies to all voluntary cancellations following the medical decline of another party in the same booking.
It is obligatory for every participant to purchase flight and travel insurance to cover all contingencies and expenses, including potential medical costs incurred during the travel dates. Domestic health insurance will not suffice for this purpose, unless the guest lives in Costa Rica.
Soltara strongly recommends insurance that provides coverage for all possible medical expenses. We do not vet insurance plans; if in doubt, please contact your insurance provider for clarity.
By booking a retreat at Soltara, guests acknowledge and accept the inherent risks associated with travel to a remote location.
Soltara disclaims all liability for any expenses, medical issues, or disruptions to retreat activities if guests test positive for COVID-19 during the retreat.
At Soltara, we highly value the safety, experience, healing process, and personal boundaries of all our guests. We expect the same consideration from our guests. Any conduct violating these values may result in immediate expulsion from the Center without a refund.
Soltara Healing Center reserves the right to dismiss any guest at any time, at our sole discretion.
Guests are required to partake in all ceremonies throughout the retreat, whether or not they choose to drink Ayahuasca.
Non-participants may be asked to leave without a refund and are responsible for their own transfer costs.
For the integrity of your process and the safety of our healing container, all guests are required to remain onsite throughout the retreat.
The only exception is walking to the local beach at Playa Blanca, which is permitted during free time - we simply ask that you sign out when leaving and sign back in upon return. Otherwise, we kindly ask you not to plan any offsite activities during your stay.
Soltara respects the privacy of every guest.
Personal or contact information is not shared among guests without explicit permission.
All participants are required to agree to and sign Soltara's Activity Waiver & Release as a precondition to participating in the retreat.
If a guest is deemed medically unsafe due to recent prescription medications that are contraindicated with Ayahuasca, we reserve the right to withhold participation in any ceremonies.
Soltara Healing Center reserves the right, in its sole and unfettered discretion, to deny admission to any guest.
If you have questions about safety, preparation, or eligibility, our team is here to support you every step of the way.
Contact our Team